Rumelia Capital is committed to making all transactions quick, safe, and hassle-free. We offer a diverse range of payment options on a secure, encrypted platform. With Rumelia Capital, it couldn’t be easier to deposit and withdraw from anywhere in the world.
Methods of Deposit
Credit or Debit Card
Deposit quickly with your Visa or Mastercard, and begin trading immediately.
Transfer funds directly from your bank account to your Rumelia Capital Trading Account. Contact your financial institution for details. Please note: bank fees may apply when using this method.
Giropay makes online transactions quick and secure with email verification and tracking for your convenience.
Neteller is fast, secure, and dependable. It is the most accessible payment option, as it can be used in over 200 countries.
Our Brazilian clients can now enjoy the convenience of Boleto, in partnership with the Central Bank of Brazil. Please note that transactions take 1-3 business days to clear.
Sofort is a TÜV-certified, international online transaction method that is extra secure and safe. All data is coded and encrypted for customer protection.
Methods of Withdrawal
Credit or Debit Card
Withdrawals are hassle-free with your Visa or Mastercard. The minimum withdrawal amount is 100 in your currency.
Transfer funds from your trading account straight to your bank account. Please note that fees may apply, and wire withdrawals may take 1-3 weeks to process. The minimum withdrawal amount for a wire transfer is 200 in your currency.
Rumelia Capital offers a variety of alternative withdrawal methods, such as international transfers, e-wallets, and other online payment options. The minimum withdrawal amount for all alternative methods is 200 in your currency.
KYC (Know Your Client) Policy
Know your customer policies have become increasingly important worldwide lately, especially among banks and other financial institutions, in order to prevent identity theft, money laundering, financial fraud and terrorist activity.
Rumelia Capital holds a zero tolerance fraud policy, and is taking all measures possible to prevent it. Any fraudulent activity will be documented and all related accounts to it will be immediately closed. All funds in these accounts will be forfeited.
Rumelia Capital aims to ensure the integrity of any sensitive data it obtains, such as your account information and the transactions you make, using a variety of security measures and fraud controls. Securing your electronic transactions requires us to be provided with certain data from you, including your preferred deposit method.
When you deposit funds we will require the following documents:
- A copy of your valid passport with the signature page
- Copies of your credit cards, used to make the deposit (Front side with only the 4 last digits visible, back
- A copy of a recent utility bill in your name and address
- A signed purchase history of your online transactions
If you have any questions please don’t hesitate to contact our customer support: [email protected]
When do I need to provide these documents?
We highly appreciate you taking the time to provide us with all the necessary documents as soon as you can, in order to avoid any delays in processing your transactions. We require the receipt of all the necessary documents prior to making any cash transactions to your benefit.
Some circumstances may require us to request these documents before allowing any other activities in your account, such as deposits or trades. Please note that if we will not receive the required documents on file, your pending withdrawals will be cancelled and credited back to your trading account. We will notify you on such event via our system.
Please scan your documents, or take a high quality digital camera picture, save the images as jpegs, then send it to us via mail to [email protected]
How do I know my documents are safe with you?
Rumelia Capital holds the security of documentation at highest priority, and treats all documents it receives with utmost respect and confidentiality. All files we obtain are fully protected using the highest level possible of encryption at every step of the review process.
We thank you for your cooperation in helping us make Rumelia Capital a safer place to trade.